Messaging Terms and SMS Opt-In
Last updated: August 22, 2026
VenueRev is a messaging service operated by Kant Associates, LLC. This page describes every SMS program we run, how consent is collected for each, and how to stop messages. It is written for the person receiving a text, not for our customers. Our customer agreement is in the Terms of Service, and how we handle data is in the Privacy Policy.
1. The Two Programs
Two different groups of people receive SMS from us, for two different reasons, with two different consent paths. We describe both because they are genuinely different programs.
1.1 Venue Lead Response (messages to couples)
- Who sends it. A wedding or event venue, using VenueRev, from the venue's assigned number. Messages identify the venue by name.
- Why you got it. You submitted an inquiry to that venue and gave your phone number, and you ticked the consent box on the venue's inquiry form.
- What it contains. An answer to your inquiry, answers to follow-up questions, and help booking a tour.
- Frequency. Varies. At most one venue-initiated message per day, for at most 14 days from your inquiry. Direct replies to your own message are not subject to that cap. Venue-initiated messages are sent only between 9:00 AM and 8:00 PM in your local time. The sequence ends sooner if you book a tour, ask us to stop, or opt out.
1.2 VenueRev Demo and Account (messages to venue owners)
- Who sends it. VenueRev.
- Why you got it. You are a venue owner or operator who requested a demo on this website and ticked the consent box, or who gave us a mobile number during onboarding for escalation alerts.
- What it contains. Demo scheduling, and alerts when a conversation at your venue needs a human.
- Frequency. Varies, and depends on how many of your leads need attention.
2. Standard Disclosures
These apply to both programs. Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
3. How to Stop Messages
Reply STOP to any message. We also honor STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. Opting out is immediate and automatic: we mark the number opted out, cancel every scheduled message for it, and suppress future automated messages. You do not need to explain yourself, and we will not ask you to confirm twice.
Reply HELP for help, or email hello@venuerev.com. Opt-out suppression is permanent and we do not remove it on a venue's request.
4. How Consent Is Collected
4.1 From venue owners, on this site
The demo form on our home page carries an unticked consent checkbox next to the phone field. The phone field is optional, the box is never pre-ticked, and a submission without it is recorded as "do not text this number."
4.2 From couples, on the venue's own inquiry form
Couples reach a venue through the venue's own website form or a listing service. VenueRev does not operate those forms, so we do not rely on them for consent by default. Instead, we require every venue on the Service to place the following opt-in on the form that feeds VenueRev, and to pass the resulting consent flag to us. A lead whose consent flag is absent is email-only: the Service will not text it.
This is the exact block we require, reproduced live so it can be inspected:
Sample — the consent block VenueRev requires on venue inquiry forms
Three properties of that block are contractual, not cosmetic, and are restated in Section 4 of the Terms of Service: the checkbox is never pre-ticked, it is separate from any acceptance of terms, and the phone field it governs is optional.
5. Contact
Kant Associates, LLC
Attention: Messaging, VenueRev
Email: hello@venuerev.com
This document is provided for general informational purposes and does not constitute legal advice.